What Does Errors and Omissions (E&O) Insurance Cover?

What Is Errors and Omissions Insurance (E&O)?

E&O insurance is a sort of professional liability insurance that protects businesses, their employees, and other professionals against allegations of poor work or irresponsible acts.


  • Professional liability insurance includes errors and omissions coverage.
  • E&O insurance protects businesses and professionals against customer claims of substandard work or irresponsible behavior.
  • E&O insurance is required for everyone who performs a service, including financial services, insurance agents, physicians, attorneys, and wedding planners.
  • Criminal action is not covered by E&O insurance. It also excludes many other types of damage that are often covered by other types of insurance.
  • The cost of E&O insurance will vary depending on the industry and expected risk; nevertheless, most businesses may acquire coverage for less than $1,000 per year.

What is Errors and Omissions (E&O) Insurance?

Errors and omissions coverage is a kind of liability coverage. It shields businesses from the whole expense of a client’s claim against a professional who offers advice or services, such as a consultant, financial adviser, insurance agent, or lawyer. It is a kind of business insurance that covers a corporation if someone accuses it of making a mistake.

If a company provides services to a consumer for a price, it is common for them to purchase E&O insurance. Many large business insurers provide this kind of insurance. Companies that operate from a home office must get separate coverage; errors and omissions insurance cannot be obtained under a homeowner’s policy.

What Does E&O Insurance Include?

The advantages that E&O insurance provides to businesses or individuals vary widely based on the policy and insurance provider offering it. E&O insurance, in general, covers:

  • Errors, blunders, or oversights that occur while working.
  • Failure to fulfill a deadline or provide a promised service to a client.
  • Professional blunder.
  • Failure to fulfill a certain standard of care, particularly one established by a specific profession.
  • Contract violation.

In terms of particular charges, E&O may cover legal and judicial fees if a corporation is sued. Attorney and other legal expenses are often compensated regardless of whether the firm is found to be guilty of the offense at hand. E&O may cover particular sorts of judgment settlements in which the corporation is determined to be at fault. It also pays the costs of damages and expenditures caused by others as a result of misconduct.

Important: Some E&O plans are not geographically constrained and may cover work conducted outside of the principal country of operation of the firm. Check to determine whether an international professional policy is a better match for your company.

What E&O Insurance Doesn’t Include

These plans do not cover criminal prosecution or some civil court responsibilities that are not stated in the policy. Illegal activities, purposeful acts of misconduct, or criminal behavior are all included. E&O insurance often does not cover physical harm caused by your company, which is normally covered by general liability insurance.

E&O insurance may or may not cover temporary workers, claims arising from work completed prior to the policy’s inception, or claims in other jurisdictions. It may also exclude lawsuits for information breaches caused by cybercrime, employee injury, or discrimination. These latter three scenarios are all covered by various forms of insurance.

Who Requires E&O Insurance?

Court expenses and settlements up to the amount indicated in the insurance contract are often covered by errors and omissions insurance. This kind of liability insurance is often necessary for firms that provide professional advice or services. Without E&O insurance, a firm may be held accountable for up to millions of dollars in damages, plus the costs of a legal team.

E&O insurance is available to insurance brokers, insurance dealers, realtors, licensed investment advisers, financial planners, and other financial professionals.

E&O insurance is often required by regulatory organizations such as insurance regulators, the Financial Industry Regulatory Authority (FINRA), or even a company’s investors.

Nonprofits, general maintenance companies and contractors, and engineering firms are examples of enterprises that may benefit from E&O insurance. E&O insurance is also required for any other corporation or professional that performs a service, such as wedding planners and printers.

Doctors, dentists, and other medical professionals also purchase E&O insurance, which is known as malpractice insurance.

For example, a customer may sue an adviser or broker after a bad investment, even though the risks were well-known and within the client’s parameters. Even if a court or arbitration panel rules in favor of a broker or investment adviser, legal expenses may be prohibitively expensive, which is why E&O insurance is essential.

Cost of E&O Insurance

The cost of a policy is determined by a variety of criteria, including the kind of company insured, its location, and any prior claims that have been paid out. A person or corporation with a history of litigation has a greater underwriting risk, and as a consequence, E&O insurance may be more costly or less favorable in terms. E&O insurance might cost between $500 and $1,000 per employee each year on average.

Fun Fact: Companies may often acquire an E&O insurance price in minutes.

E&O Insurance Example

Assume a corporation that runs data servers utilized by third parties is compromised by hackers who get access to proprietary information and customer data. The corporations hacked then sue the server-hosting provider for damages due to weak protection.

The server-hosting firm has an E&O insurance coverage that they analyze to determine what it covers and what it does not cover. To the company’s advantage, its errors and omissions policy is comprehensive and covers such scenarios. The insurance company covers the legal fees associated with the court lawsuit against various corporations. It also covers any monetary damages awarded by the courts or agreed upon in arbitration.

Having errors and omissions coverage may assist a firm escape a significant financial impact, or even bankruptcy, depending on the company’s financial situation. If you or your employees provide professional advice or other professional services, E&O insurance may be something to think about.

What Constitutes Errors and Omissions (E&O) Insurance?

Professionals in financial areas such as insurance, investments, real estate, and accountancy will benefit from E&O insurance, which will protect them in the case of a costly error or omission made on behalf of a client. Many regulatory authorities require workers in these occupations to acquire E&O insurance, either via their company or on their own.

What Is the Importance of Errors and Omissions Insurance?

A customer may sue a financial expert if they suffer a loss as a result of a mistake or omission made during the application, consultation, or investment decision process. Legal expenses and any damages awarded to the client are covered under E&O insurance.

Is E&O insurance costly?

E&O expenses will vary depending on a number of criteria, including the type of the business, the size of the firm, and the company’s claims history. E&O might cost between $500 and $1,000 per employee each year on average.

Is E&O Coverage the Same as Liability Coverage?

Professional liability insurance and E&O insurance are the same thing. E&O insurance, on the other hand, is distinct from general liability insurance. E&O insurance covers errors made during the course of a business’s operations, while general liability insurance covers claims for personal injuries or property damage caused by the company’s goods.

The Bottom Line 

E&O insurance is a kind of coverage that protects a corporation against errors made during the course of business. When a firm genuinely fails to fulfill a deadline, makes a major omission, makes a professional error, or engages in professional negligence, the harmed party may sue the company. In these cases, the corporation may have insurance coverage to cover legal and damage costs.